Returns & Exchanges

We want you to be completely satisfied with your Baked Tiles purchase, which is why we offer a 30-day return window for all unused and undamaged tiles in their original packaging. Please ensure you inspect your delivery upon arrival and contact us promptly if you need to initiate a return or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email with your order number and the specific quantity of tiles you wish to return to receive your Return Authorization.

• 2.
  Secure Packaging

  Carefully repack your tiles in their original boxes, ensuring they are well-protected with internal padding to prevent breakage during transit back to our warehouse.

• 3.
  Shipping and Labeling

  Affix the provided return label to your package and drop it off at your nearest authorized courier location, or arrange for a collection if specified in your return instructions.

• 4.
  Refund Processing

  Once our warehouse team inspects the returned goods for quality assurance, we will process your refund to your original payment method within 5-7 business days.